FAQs

Are your products authentic?

We promise that all of our products are authentic. Since 2018, Adultretailshop has formed partnerships with most well-known doll brands and become their main certified distributors, such as WMdoll.

When you buy WMdoll in our store, you will also receive a card with a security code. You can verify the authenticity by entering the code on the WM official website.

Are your dolls the same as the pictures?

Yes, our pictures are all taken by corresponding dolls. If you want exactly the same, please contact us for remarks at support@Adultretailshop.com.

What about sex experience with sex dolls?

There are four holes for you, they are mouth,vagina,anus,chest,which can bring you unprecedented sex experience.

Are your dolls detachable?

Yes.The doll's hair is a wearable wig that can be replaced. The doll is assembled by the head and body, and the head is detachable.

How to take care of your sex doll?

We are a manufacturer of the TPE sex doll, we offer the following suggestions for the maintenance of your TPE love doll.

Here is what you need to know:

1.How to clean the holes

Each sex dolls come with a vaginal irrigator (or vaginal flusher, picture attached). After using it, flush the holes with the water pump we provide you. Then insert cloth in the holes to absorb the humidity left. If you need to clean the outside part, just wash the sex doll with water and soap. Wipe it until it is dry, never use a hairdryer because if you heat the doll more than 40ºC it can start melting. Then apply some baby powder on her skin, it will absorb any humidity left and improve the touch feeling. To dry the holes, we suggest using tampons, one for the mouth and 2 for the vagina (behind each other), and 2 for the anus opening (behind each other). Tampons are much easier to insert, soaking off the moisture, do not produce fluffs and can be easily removed with the strip. The tampons are soaking off most of the sperm-lube mixture. That allows you to move the doll without the fear that something drops out. You can remove the tampons after a few minutes.

2.TPE Rehydration

Once a month it is recommended to hydrate the entire doll with mineral oil to keep the doll factory new. Similar to washing your doll you apply baby oil on the front half of the body and wait approx 2 hours for absorption and flip the doll over and repeat. Be sure to remove baby powder first before oiling her body. Vaseline can be used under high-stress areas such as the armpits, crotch, and vagina but requires approx. 12 hours for absorption. Vaseline and Nivea creme have higher mineral oil content than baby oil. For hydrating the entire body, baby oil is the proper choice.

3.Stains from clothes

Clothes with dark colors may stain the skin of the Japanese sex doll, especially if they are new. Try to use always light colors. If you need to use dark color clothes and they are new, you should wash them before dressing the doll with them. If the skin of your doll gets stained we can provide you a special cleaning cream to remove the stains. Just ask us, please.

4.Using Lube

We recommend using water-based lubrication for sexual intercourse with your big chest sex doll. But there are some people who prefer it without. Just decide for yourself. It is safe to use Vaseline or baby oil for lube alternatives too. If you want to use regular lubricant, make absolutely sure it is water-based and not silicone-based because it could damage the TPE material.

5.Storing her

To avoid wearing out the underarm or other parts of the skin, please keep arms and legs straight and parallel to the body when not in use. If you store it in a bent position for a long time, for example sitting or with her arms up, you will take the risk to make her skin folds look like scars even in normal position.

6.Blacklist of harming products

① Alcohol:

Pure alcohol like rubbing alcohol, alcohol thinned with water and products containing a lot of alcohol like baby wipes, disinfecting wipes, sprays and soaps, toy cleaners, etc.

Alcohol is producing micro-cuts (irreparable) and a dry-out effect (porous, cracked, and brittle ) inside the TPE structure.

Spray perfume only on clothing and/or wig before you put on your BBW sex doll.

Do not spray perfume directly on the doll's TPE surface.

② Solvents:

All kinds of single solvents and solvent compounds like mineral spirits, odorless mineral spirits, paint thinner, nitro-thinner, and products containing solvents like alcohol-free baby wipes (includes ether and/or chlorine instead of alcohol), etc. Solvents are causing a dissolving process inside the TPE structure, are destroying the block-copolymers and therewith they are extremely harmful to TPE. Only official repair solvents for TPE dolls and their different TPE blends, provided from the vendors, are allowed according to their repair manuals/videos and recommendations from the vendors and manufacturers.

③ Vegetable oil:

Products containing vegetable oil, like crèmes, soaps, shower gels with coconut oil, fruity oils, etc. Vegetable oils are sealing the TPE surface and therewith the necessary breathing function of TPE is stopped.

④ Silicone oil:

Products like wet condoms (includes dimethicone) and silicone-based lube. Silicone oil influences the TPE structure and makes it harder, cracked, and brittle. Also, a shrinking process of the TPE can happen. If you follow the simple steps in the maintenance of your doll then you will find a long-lasting product

⑤ Hairdryer

*Never use a hairdryer or other heat source to blow your big ass sex doll dry. The high temperature of the hairdryer will melt or deform the TPE material.

Use a soft absorbent towel and gently pat your sex doll dry after cleansing when you used it. After thoroughly drying, apply a light dusting of Premium Renewal Powder to keep her skin soft and velvety.

Shipping & Delivery

Free Shipping

 

We offer free & discreet worldwide shipping. The price you see on our website is the final price you need to pay. We pay the customs fees.Please be assured that no hidden costs.Please note that due to legal prohibitions, our dolls cannot be delivered to all Islamic countries.

Note: Sex doll products shipped to the UK, Canada, Mexico,Switzerland and Norway will require custom clearance by the customer.

Shipping & Delivery Time

 

Please allow about 15 days for manufacturing and shipping from the date you place the order. All dolls are manufactured in strict accordance with manufacturing standards to ensure that the dolls are perfect. We also double check each doll before shipping to make sure you get the best sex doll.

Shipment & Tracking

 

Your package will be shipped by FedEx, DHL, or UPS. Once it’s shipped, we will send you the tracking number by email.

Discreet Packaging

 

The doll will be packed in a plain carton box. Your doll will be labeled “mannequin”. There will be no information indicates that it’s a doll. Be aware, that Customs Agents may open your doll box for inspection and to determine import taxes for customers outside the USA.

Is account registration required?

No,you don't need.You can shop without any registration.

What are your payment methods?

We provide three payment methods, they are Credit card, Bank Transfer, and Paypal.if you would like to pay via paypla,please contact us at support@Adultretailshop.com

Why did my credit card payment fail?

The possible reasons are as follows:

Reason 1: incorrect account/billing details(card number, expiration date, billing zip code, CVV/CVC),please check again.

Reason 2: The bank card has a limit, please contact your bank.

Reason 3: The payment system is busy and caused an error. Please try again later. This is very important. Of course, you can choose other credit card payment methods.

If the problem is not resolved, please use bank card transfer or paypal to pay, thank you.